FAQ

01. What makes Secondhand different from the other trading platforms already available for Malta & Gozo?

The items we help you showcase on Secondhand offer the possibility to show the exact location of the item. We use classifieds in order to help the trading process. We do not bug you with advertisements. We commit our best in to attracting serous buyers and sellers.

02. What does Classifieds mean?

This term refers to a form of advertising which is particularly common nowadays within newspapers, on the web and other periodicals which may be sold or distributed for free.

03. What are AD's?

When we ask you to input an AD, we do our best to ask the most appropriate questions in order to acquire the important details of the item to then help us showcase your item the best way possible within the website.

04. What type of items are best suited for Secondhand?

  • Electronics: like cameras, smart phones, tablets and laptops etc…
  • Antiques and Collectibles: like early-issue comics, rare baseball cards, vintage toys etc…
  • Musical Instruments: like drums, guitars, piano’s, microphones etc…
  • Designer Items: like Louis Vuitton, Prada, Michael Kors, Coach, Gucci, Hugo Boss, Kate Spade, Nine West, and Ralph Lauren.
  • Sport Goods: like all sorts of football gear, basketball gear, parkour gear, tennis gear etc…
  • Furniture: like closets, tables/desks, couches, lamps etc…
  • Electrical Appliances: like fridges, freezers, microwaves, washing machines, coffee machines, hoovers etc…


05. How are transactions made?

Either by phoning the supplier of the item, or else sending a message.

06. For how long can an item stay showcased before renewing?

6 months. After the 6 months have expired you must re-create your AD.

07. What condition should items be in?

Items should be in the best condition possible.

08. What happens if the item is received in poor condition?

The receiver should contact the supplier to notify them of the problem.

09. How best to create an AD?

  • Include as many pictures taken from different angles as possible. This will help showcase the item and it’s condition.
  • Add as many keywords/tags as possible in order to reach as many search requests related to your item as possible. (note that abusing this in a way to just reach as many views as possible will not be tolerated)
  • Giving out a good description is always a big plus, it helps negate misunderstanding and also transaction problems/complaints.

10. How to best tackle adding keywords/tags to your AD?

Our¬†advice to you is to try and put yourself in the buyer’s shoes, if you where the buyer, what keywords would you type in search in order to find the item needed?

11. What do the ''Regular'' and ''Featured'' AD's represent on ''My Account''?

Regular AD’s are AD’s that are set to be displayed normally with the rest.

Featured AD’s are AD’s that are set to be displayed above all the other AD’s

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